Ordering, Shipping & Returns HEADING_TITLE

ORDERING
Concato Racing is open from 3:00PM to 9:00PM EST. Monday to Friday. To place an order call the order line at 732-851-5095, for technical assistance, (or fax) call 732-851-5095. All prices are subject to change without notice. Please note we only offer technical assistance for customers or ours..

SHIPPING
All orders are shipped as soon as possible. Calling earlier will assure best shipping service. If the parts are not in stock you will be notified by email prior to charging. The email will also contain an approximate ship date. Orders are shipped via FedEx. The purchaser can choose from regular Ground Service, Three-day, Two-day Air, Next Day Air, or Saturday Delivery. Please call or email for Saturday delivery pricing.

PAYMENTS
Orders can either be purchased with a credit card or by check or money order. When using a credit card, Visa , Master Card, Discover, and American Express are accepted. When paying with a personal check, the parts will ship after the check clears.  When paying with a money order the parts will ship upon receiving payment. If you plan on picking parts up you can pay in cash if you wish. Out of state buyers are not subject to sales tax, but NJ residents are subject to 7% NJ sales tax.

RETURNS
Any returns to Concato Racing LLC., must have an RMA (return merchandise authorization). To receive this number you must contact Concato Racing at 732-851-5095 or at
CustomerService@concatoracing.com before returning merchandise. Returned products must be new, unused, uninstalled, and complete with all parts, including original shipping package. There is a 15% handling charge for all returned merchandise. Shipping charges are not refunded. Returns will NOT be accepted after 30 days. 

WARRANTY
Concato Racing takes pride in our products and warranty them against defects under normal use and service. Each product is warrantied for a specified period of time. Depending on what manufacturer makes the parts you are purchasing. Warranty time periods range all the way up to 2-years (check each product for its specific warranty period.)

CONCATO RACING LLC, SHALL NOT BE LIABLE FOR INJURY, CONSEQUENTIAL , OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OR MISUSE OF ITS PRODUCTS , OTHER THAN THE LIABILITY STATED ABOVE.

This warranty is in lieu of all other warranties of merchantability or fitness for use. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

FREIGHT CLAIMS
All merchandise is counted and cleared by quality control prior to shipment. All claims for damages, shortages or loss in transit must be made immediately with the carrier and within 48 hours to Concato Racing LLC.